Azul Processor Outage

Incident Report for Neon Fundraise

Resolved

This issue has been resolved.

Posted Jan 30, 2024 - 08:59 PST

Update

New transactions are not processing through our Azul processor integration. All existing recurring plans are charging as normal. We are continuing to investigate this issue.

Posted Jan 29, 2024 - 11:59 PST

Investigating

We are currently investigating this issue.

Posted Jan 29, 2024 - 11:56 PST

This incident affected: Payments (Azul).