Identified - Neon CRM syncs are delayed. A fix will be implemented tonight and all failed syncs will be manually re-initiated tomorrow.
Oct 21, 2024 - 15:02 PDT

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Operational
Donations Operational
Registrations Operational
Recurring Plans Processing Operational
Emails (SMTP) ? Operational
Emails (API v3) ? Operational
Payments Operational
Rallybound Payment Service Operational
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
Management interfaces Operational
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Degraded Performance
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Degraded Performance
Amply Operational
Facebook ? Operational
Systems Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Product Release Nov 6, 2024 21:00 - Nov 7, 2024 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 22, 2024 - 15:48 PDT
Scheduled Product Release Nov 20, 2024 21:00 - Nov 21, 2024 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 22, 2024 - 15:49 PDT
Scheduled Product Release Dec 4, 2024 21:00 - Dec 5, 2024 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 22, 2024 - 15:50 PDT
Scheduled Product Release Dec 18, 2024 21:00 - Dec 19, 2024 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 22, 2024 - 15:50 PDT
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

Unresolved incident: Neon CRM syncs delayed.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 00:56 PDT
Verifying - Verification is currently underway for the maintenance items.
Oct 8, 21:45 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 21:01 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Aug 22, 15:47 PDT
Oct 8, 2024