All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Fundraising Operational
Donations Operational
Registrations Operational
Recurring Plans Processing Operational
Emails (SMTP)
Operational
Emails (API v3)
Operational
Payments Operational
Rallybound Payment Service Operational
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
Management interfaces Operational
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Operational
Amply Operational
Systems Operational
DNS status.aws.amazon.com
Operational
CDN status.aws.amazon.com
Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Product Release Oct 11, 2023 21:00 - Oct 12, 2023 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 24, 2023 - 13:09 PDT
Scheduled Product Release Oct 25, 2023 21:00 - Oct 26, 2023 03:00 PDT
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 24, 2023 - 13:09 PDT
Scheduled Product Release Nov 8, 2023 21:00 - Nov 9, 2023 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 24, 2023 - 13:10 PDT
Scheduled Product Release Nov 22, 2023 21:00 - Nov 23, 2023 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 24, 2023 - 13:11 PDT
Scheduled Product Release Dec 6, 2023 21:00 - Dec 7, 2023 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 24, 2023 - 13:12 PDT
Scheduled Product Release Dec 20, 2023 21:00 - Dec 21, 2023 03:00 PST
Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Aug 24, 2023 - 13:13 PDT
Past Incidents
Oct 3, 2023

No incidents reported today.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023
Sites not loading
Resolved - Neon Fundraise received alerts that sites were not loading. The cause is being investigated and we'll post updates once available.
Sep 28, 04:30 PDT
Sep 27, 2023

No incidents reported.

Sep 26, 2023
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
Sep 26, 22:45 PDT
Verifying - Verification is currently underway for the maintenance items.
Sep 26, 21:29 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 21:04 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Jun 23, 16:36 PDT
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

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