Resolved
This incident has been resolved.
Posted Feb 06, 2025 - 02:29 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2025 - 02:09 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 06, 2025 - 01:43 PST
Update
We are continuing to work on a fix for this issue.
Posted Feb 06, 2025 - 00:36 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 06, 2025 - 00:36 PST
Investigating
Rallybound will perform server/infrastructure maintenance this evening. The system may be briefly unavailable (0-5 minutes) as work is completed.
Posted Feb 06, 2025 - 00:35 PST
This incident affected: Integrations (Sprocket API, Endurance Challenges Strava Integration, ClearView, Salesforce, Neon CRM, Amply, Facebook), Fundraising (Donations, Registrations, Recurring Plans Processing, Emails (SMTP), Emails (API v3)), Systems (DNS <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>, CDN <small><a href="http://status.aws.amazon.com/" target="_blank">status.aws.amazon.com</a></small>, Support), Payments (Rallybound Payment Service, Neon Pay, 1stPay, Authorize.Net <small><a href="http://status.authorize.net" target="_blank">status.authorize.net</a> </small>, Azul, Credomatic, iATS, Moneris <small><a href="http://status.authorize.net" target="_blank">moneris.com/en/ServiceStatus</a></small>, PayPal <small><a href="https://www.paypal-notify.com" target="_blank">paypal-notify.com</a></small>, PayPal Payflow <small><a href="https://www.paypal-notify.com" target="_blank">paypal-notify.com</a></small>, PayPal Payments Pro <small><a href="https://www.paypal-notify.com" target="_blank">paypal-notify.com</a></small>, Stripe, USAePay <small><a href="https://status.usaepay.com/" target="_blank">status.usaepay.com</a></small>, Vantiv / Litle, WePay), and Administration (Management interfaces, Site Builder, Reporting, Automation).