Migration from Azure to AWS
Scheduled Maintenance Report for Neon Fundraise
The scheduled maintenance has been completed.
Posted Apr 04, 2024 - 00:17 PDT
Verification is currently underway for the maintenance items.
Posted Apr 03, 2024 - 23:30 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2024 - 19:59 PDT
We will be migrating Neon Fundraise from being hosted on Microsoft Azure to Amazon Web Services (AWS) at 9:00 PM Eastern Time on March 20, 2024. The migration window is scheduled for approximately 6 hours. During this time, Neon Fundraise will experience downtime. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve the platform for you.

Following this migration, you’ll benefit from:

* Enhanced Performance and Scalability: AWS offers a highly scalable infrastructure with advanced performance capabilities. This migration will allow Neon Fundraise to better accommodate increasing demands and ensure smooth performance even during peak usage times.

* Improved Reliability and Availability: AWS provides a robust and reliable infrastructure with multiple availability zones and data centers across the globe. This redundancy enhances the availability of Neon Fundraise’s services and reduces the risk of downtime due to hardware failures or maintenance activities.

* Advanced Security Features: AWS offers a wide range of security features and compliance certifications, enabling us to strengthen Neon Fundraise’s security and better protect your data.

* Cost Efficiency: By leveraging AWS's flexible pricing model and optimization tools, we aim to optimize our infrastructure costs and, in turn, provide more cost-effective services to you, our client.

* Access to Innovative Technologies: AWS continually introduces new services and features that enable us to innovate and deliver new functionalities to you more efficiently.

We are committed to ensuring a smooth transition process with minimal disruption to your organization. Our team will be closely monitoring the migration process to promptly address any issues.
Posted Mar 01, 2024 - 09:56 PST
This scheduled maintenance affected: Integrations (Sprocket API, Endurance Challenges Strava Integration, ClearView, Salesforce, Neon CRM, Amply), Fundraising (Donations, Registrations, Recurring Plans Processing, Emails (SMTP), Emails (API v3)), Payments (Rallybound Payment Service, Neon Pay, 1stPay, Authorize.Net <small><a href="http://status.authorize.net" target="_blank">status.authorize.net</a> </small>, Azul, Credomatic, iATS, Moneris <small><a href="http://status.authorize.net" target="_blank">moneris.com/en/ServiceStatus</a></small>, PayPal <small><a href="https://www.paypal-notify.com" target="_blank">paypal-notify.com</a></small>, PayPal Payflow <small><a href="https://www.paypal-notify.com" target="_blank">paypal-notify.com</a></small>, PayPal Payments Pro <small><a href="https://www.paypal-notify.com" target="_blank">paypal-notify.com</a></small>, Stripe, USAePay <small><a href="https://status.usaepay.com/" target="_blank">status.usaepay.com</a></small>, Vantiv / Litle, WePay), and Administration (Management interfaces, Site Builder, Reporting, Automation).