All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Uptime over the past 90 days. View historical uptime.
Fundraising Operational
90 days ago
99.84 % uptime
Today
Donations Operational
90 days ago
99.84 % uptime
Today
Registrations Operational
90 days ago
99.84 % uptime
Today
Recurring Plans Processing Operational
Emails (SMTP) ? Operational
Emails (API v3) ? Operational
Payments Operational
90 days ago
99.97 % uptime
Today
Rallybound Payment Service Operational
90 days ago
99.97 % uptime
Today
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
90 days ago
99.84 % uptime
Today
Management interfaces Operational
90 days ago
99.84 % uptime
Today
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Operational
Amply Operational
Facebook ? Operational
Systems Operational
DNS status.aws.amazon.com ? Operational
CDN status.aws.amazon.com ? Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Product Release Apr 9, 2025 21:00 - Apr 10, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:16 PST

Scheduled Product Release Apr 24, 2025 21:00 - Apr 25, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:18 PST

Scheduled Product Release May 8, 2025 21:00 - May 9, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:18 PST

Scheduled Product Release May 22, 2025 21:00 - May 23, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:20 PST

Scheduled Product Release Jun 5, 2025 21:00 - Jun 6, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:20 PST

Scheduled Product Release Jun 19, 2025 21:00 - Jun 20, 2025 03:00 PDT

Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Posted on Feb 27, 2025 - 14:21 PST
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
System Slowdown
Resolved - This incident has been resolved.
Mar 25, 14:20 PDT
Monitoring - We have restarted the system, after which sites are now fully operational.
Mar 25, 11:57 PDT
Investigating - We are currently investigating this issue.
Mar 25, 09:07 PDT
Identified - We are seeing a system slowdown. We’re actively working speed things up.
Mar 25, 07:49 PDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
Mar 18, 02:49 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 18, 00:35 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 00:14 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Nov 27, 10:28 PST
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