All Systems Operational

About This Site

Welcome to Neon Fundraise's status page. This is a centralized place to receive updates on our platform along with the status of our third-party connections.

Uptime over the past 90 days. View historical uptime.
Fundraising Operational
90 days ago
100.0 % uptime
Today
Donations Operational
90 days ago
100.0 % uptime
Today
Registrations Operational
90 days ago
100.0 % uptime
Today
Recurring Plans Processing Operational
Emails (SMTP) Operational
Emails (API v3) Operational
Payments Operational
90 days ago
100.0 % uptime
Today
Rallybound Payment Service Operational
90 days ago
100.0 % uptime
Today
Neon Pay Operational
1stPay Operational
Authorize.Net status.authorize.net Operational
Azul Operational
Credomatic Operational
iATS Operational
Moneris moneris.com/en/ServiceStatus Operational
PayPal paypal-notify.com Operational
PayPal Payflow paypal-notify.com Operational
PayPal Payments Pro paypal-notify.com Operational
Stripe Operational
USAePay status.usaepay.com Operational
Vantiv / Litle Operational
WePay Operational
Administration Operational
90 days ago
100.0 % uptime
Today
Management interfaces Operational
90 days ago
100.0 % uptime
Today
Site Builder Operational
Reporting Operational
Automation Operational
Integrations Operational
Sprocket API Operational
Endurance Challenges Strava Integration Operational
ClearView Operational
Salesforce Operational
Neon CRM Operational
Amply Operational
Facebook Operational
Systems Operational
DNS status.aws.amazon.com Operational
CDN status.aws.amazon.com Operational
Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
Mar 31, 21:33 PDT
Verifying - Verification is currently underway for the maintenance items.
Mar 31, 21:17 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 20:59 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 31, 20:39 PDT
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Scheduled Product Release
Completed - The scheduled maintenance has been completed.
Mar 25, 21:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:02 PDT
Scheduled - Total maintenance time is typically 15-45 minutes. We may start at anytime during the indicated window. We don't anticipate any downtime, but customers sites may be briefly unavailable as we release new product features & enhancements. View release notes here: https://support.neonone.com/hc/en-us/sections/4417418162189-Release-Notes.
Dec 1, 14:43 PST
Mar 24, 2026

No incidents reported.

Mar 23, 2026
Intermittent charging issues with Neon Pay
Resolved - No further issues have occurred since the fix was implemented and monitoring began, the issue has been marked as fully resolved.
Mar 23, 06:08 PDT
Monitoring - All charges have continued to process as expected - we will continue to monitor the situation before marking this as fully resolved.
Mar 20, 17:00 PDT
Update - We have isolated the issue and mitigated the affect to Payments. All charges are currently processing as expected and we are continuing to monitor as we work towards full resolution.
Mar 20, 15:59 PDT
Investigating - We are currently investigating an issue causing charges to intermittently fail on Neon Pay.
Mar 20, 15:15 PDT
Mar 22, 2026

No incidents reported.

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